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Abenteuer Afrika Safari - Beyond borders, beyond imagination

Incentive Terms & Conditions

1. DEPOSIT AND PAYMENT

On confirmation 20% of estimated total program value

45 days prior to travel Remaining 80% of estimated total revenue

Invoices incurred during travel Full payment prior to departure. (NB: A credit card authorization hold of 10% will be required to cover any invoices incurred while travelling until such time as those invoices are paid upon departure.)

Upon acceptance of our offer, the initial 20% deposit becomes due immediately in order to secure accommodation and any other bookings secured by Abenteuer Afrika Safari on your behalf. This deposit should be returned with a copy of the signed Terms and conditions.

If for any reason payments in accordance with the above schedule are not received by us by the due date, we reserve the right to cancel your booking and to apply the appropriate cancellation charges. 

AN ADDITIONAL 2, 5% SURCHARGE WILL AUTOMATICALLY BE ADDED TO ALL PAYMENTS RECEIVED BY CREDIT CARD.

2. CANCELLATION PENALTIES

1.1 Total Cancellation of Event

From confirmation date          

The actual cancellation fees charged to Abenteuer Afrika Safari by the individual hotels and operators will be on–charged, plus a fee in respect of Abenteuer Afrika Safari

121 days prior to travel          

services equal to 10% of estimated total cost as calculated for initial deposit.

120 days prior or less             

The actual cancellation fees charged to Abenteuer Afrika Safari by the individual hotels and operators will be on-charged, plus a fee in respect of Abenteuer Afrika Safari services equal to 20% of estimated total revenue as calculated for second payment.

1.2 Reduction in Numbers

From confirmation date  - 91days prior to travel        

The actual cancellation fees charged to Abenteuer Afrika Safari by individual hotels and operators if any will be on-charged, plus a fee in respect of Abenteuer Afrika Safari services calculated at 10% of the booking on a per person basis except, that no Abenteuer Afrika Safari fee will be payable if the reduction in numbers does not exceed 25% of the original number of pax given on date of confirmation.

 

90 to 3 days prior                   

Any cancellation fees charged to Abenteuer Afrika Safari by individual hotels or operators, plus a fee in respect of Abenteuer Afrika Safari services calculated at 20% of the booking on a per person basis.

 

2 days prior or less                 

The full per person cost will be charged i.e. 100% cancellation fees.

 Please note that Abenteuer Afrika Safari will always endeavour to keep cancellation fees charged by hotels and operators to a minimum.

3. ROOMING LIST

Please supply us with names for your rooming list as soon as possible but no later than 20 days prior to arrival. You should note that if we receive names well in advance, it allows us to block the best rooms at hotels.

4. LIABILITY

4.1Abenteuer Afrika Safari acts as an intermediary between the concerned airlines, hotels, transport operators and others, providing the service. While all reasonable precautions have been taken in order to make your programme as safe as possible, Abenteuer Afrika Safari shall not be responsible or liable for any illness, accident, injury, loss or delay incurred in the course of the programme.

4.2 If you, or a travel agent, are handling your own charter flight arrangements please be aware that Customs and Immigration are not always on hand and must be timeously informed of your arrival date and time. We will arrange for the necessary officials to be available but it is imperative that you advise us of your times of arrival and that you keep us informed as soon as possible of any change to this time.

4.3 The company reserves the right to change any part, or the whole of the arrangements contained in this proposal, should conditions or circumstances beyond our control determine such action. In such cases we shall offer an alternative of equal value, or you may cancel without penalty.

5. EXTRAS

Groups always incur extras, such as drinks, laundry, telephone calls, business services etc. These are extra to the main tour and are normally determined on site. Please note that this includes the master drinks account. You may wish to control and pay for these extras yourselves in direct contact with the hotel/operator.

Alternatively, you may request Abenteuer Afrika Safari to perform these functions, in which case a service fees is charged equal to 10% of the cost of the extras. Please note that Abenteuer Afrika Safari will not be responsible for collecting any outstanding payments from individual delegates once the group has left Namibia.

As the 10% service fee has been queried in the past, we wish to explain that it is normally a time consuming and laborious process to obtain and check all the extras details with the hotel/operator, verify them with the client, and obtain payment from the client. We are also at risk in that we invariably pay the hotel/operator well before we are paid by the client. We therefore believe that a 10% service charge is fair and reasonable. Please again note that you are free to handle these extras accounts yourselves with the hotel/operator before you depart.

6. Cost

All costs are correct at the time of the quotation, but are subject to alteration in the event of unforeseen increases by suppliers and/or currency exchange rate fluctuation. We reserve the right to amend prices that are affected by alteration in government legislation, such as increases in levies or taxes, which are beyond our control.

7. Proposal

Our proposal and all its creative elements remain the property of Abenteuer Afrika Safari. We respectfully request you to treat the proposal as confidential and for your exclusive use - not be to distributed to a third party without our permission. This is an ethical position, which we are sure you will accept.

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Tel: +264-64-404030 | Fax: +264-64-464038
Postal Address: PO Box 1490, Swakopmund, Namibia | Physical Address: Kraal Str, Swakopmund, Namibia