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Abenteuer Afrika Safari - Beyond borders, beyond imagination

Incentive Terms & Conditions

1. DEPOSIT AND PAYMENT

On confirmation 20% of estimated total program value

45 days prior to travel Remaining 80% of estimated total

Upon receipt of invoice Final settlement after travel

Once you have accepted our bid, an initial 20% deposit is due so that we may secure the accommodation and services reserved by Abenteuer Afrika Safari on your behalf. The deposit should be returned with a copy of the signed Terms and conditions.

If for any reason payments in accordance with the above schedule are not received by us by the due date, we reserve the right to cancel your booking and to apply the appropriate cancellation charges. 

Please note:  An additional 2.5% surcharge will be added to all credit card payments.

2. CANCELLATION PENALTIES

1.1 Total Cancellation of Event

From confirmation date          

Actual cancellation fees charged to Abenteuer Afrika Safari by the individual hotels and services, plus a fee for Abenteuer Afrika Safari

121 days prior to travel          

services equal to 10% of estimated total cost as calculated for initial deposit.

120 days prior or less             

Actual cancellation fees charged to Abenteuer Afrika Safari by the individual hotels and services, plus a fee for Abenteuer Afrika Safari services equal to 20% of estimated total cost as calculated for second payment.

1.2 Reduction in Numbers

From confirmation date  - 91days prior to travel        

Actual cancellation fees charged to Abenteuer Afrika Safari by the individual hotels and services, if any, plus a fee for Abenteuer Afrika Safari services calculated at 10% of the booking on a per person basis. No Abenteuer Afrika Safari fee will be payable if the reduction in numbers does not exceed 25% of the original number given on date of confirmation.

 

90 to 3 days prior                   

Actual cancellation fees charged to Abenteuer Afrika Safari by the individual hotels and services, plus a fee for Abenteuer Afrika Safari services calculated at 20% of the booking on a per person basis.

 

2 days prior or less                 

The full per person cost will be charged i.e. 100% cancellation fees.

 Abenteuer Afrika Safari will always endeavour to keep cancellation fees charged by hotels and operators to a minimum.

3. ROOMING LIST

Please supply us with a rooming list as soon as possible but no later than 20 days prior to arrival.

4. LIABILITY

4.1 Abenteuer Afrika Safari is an intermediary between the service providers (concerned airlines, hotels, transport operators etc…) and yourselves. While all reasonable precautions will be taken in order to make your program as safe as possible, Abenteuer Afrika Safari shall not be responsible or liable for any illness, accident, injury, loss or delay incurred in the course of the program

4.2 If you, or your travel agent, are handling charter flight arrangements into Namibia, please note that Namibian Customs and Immigration must be timeously informed of your arrival date and time as well as any changes that may occur. We will assist where possible.

4.3 The company reserves the right to change any part, or the whole of the arrangements contained in this proposal, should conditions or circumstances beyond our control determine such action. In such cases we shall offer an alternative of equal value, or you may cancel without penalty

5. EXTRAS

Groups always incur extras, such as drinks, laundry, telephone calls, business services etc. These are additional to the main tour and are normally determined prior to arrival or on site. Please note that this includes the master drinks account. You may wish to control and pay for these extras yourselves in direct contact with the service provider.

Alternatively, you may request Abenteuer Afrika Safari to perform these functions, in which case a service fee of 10% of the cost of the extras will be charged.  The 10% service fee is in relation to the time and labor necessary dedicated to obtaining and checking the extras details with the service provider, then verifying and obtaining payment.

Abenteuer Afrika Safari will not be responsible for collecting outstanding payments from individual delegates once the group has left Namibia.

6. Cost

All costs are correct at the time of the quotation, but are subject to alteration in the event of unforeseen increases by suppliers and/or currency exchange rate fluctuation. We reserve the right to amend prices that are affected by alteration in government legislation, such as increases in levies or taxes, which are beyond our control.

7. Proposal

Our proposal and all its creative elements remain the property of Abenteuer Afrika Safari. The proposal is confidential and for your exclusive use.  It is not to be distributed to a third party without our permission.

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Tel: +264-64-404030 | Fax: +264-64-464038
Postal Address: PO Box 1490, Swakopmund, Namibia | Physical Address: Kraal Str, Swakopmund, Namibia